Frequently Asked Questions
Everything you need to know about shopping with Verano Hill.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you ship internationally?
Yes, Verano Hill ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 2 hours of placement if you need to make any modifications.
How can I track my package?
Once your order ships, we will send an email with a direct link to our tracking portal where you can see real-time updates on your shipment.